Thank you for your reply!
Auto Transcoding is currently being disabled and DIY Transcoding has been set.
We did test converting a video utilizing FFmpeg with options provided in the Shotgun support page and uploaded the video, but we were still unable to stream the video through the Overlay Player, neither local nor outside of the studio.
Here is the exact command we have used when converting the video:
ffmpeg -i .%04d.tiff -vcodec libx264 -pix_fmt yuv420p -g 30 -b:v 2000k -vprofile high -bf 0 -f mp4 .mp4
We did omitted "-vf ‘scale=trunc((a* oh)/2) 2:720’" option since our ffmpeg Windows binary kept gave us an error from the option, telling me that the filter “scale” does not exist:
[AVFilterGraph @ 000002a9d0dff380] No such filter: 'scale=trunc((a oh)/2) *2:720’
Despite the colorspace issue, the binary generated the mp4 file as expected, and we then uploaded the video through RV Player Shotgun Submit Tool and Shotgun Desktop Publish Tool.
The video has successfully been submitted as a new version and RV playback works, but no success with Overlay Player. The player simply displays ‘No web playable media available’.
The page allows us to download the video file through the Amazon server it seems. However, to utilize all the useful reviewing and feedback sharing features in Shotgun, we would like to be able to use Overlay Player.
Also, I would like to ask for further explanation about the “Shotgun’s transcoder generates MP4 and WebM” part in the document since I am a bit confused about the “field” and the “UI” that are being mentioned in the document. It would be really helpful if we can hear what exact “field” and “UI” we are discussing here.