I have a quick question about the new pop-up for the new help icon. Is there a way that we are able to turn it off, or restrict to a permission group?
We prefer for our Artist permission level personal to send us in internal tickets first. So internally we (Admins) can be the first line of defense. This also helps keep us in the loop of any issues that may be occurring.
I imagine this would also be beneficial for the Street team, so they receive one ticket on behalf of a group rather than many multiples.
Let me know what you think!