Major Downtime - Database Maintenance - Jan 2, 2021

Major Downtime - Database Maintenance

Shotgun Support Announcement

On Saturday January 2nd 2021, we will proceed with a major upgrade of our database servers. During that time, all hosted sites will be in maintenance. This maintenance is mandatory and non-negotiable for all sites.

Maintenance Window

Saturday January 2nd

Maintenance Window 2021-01-02T13:00:00Z β†’ 2021-01-03T01:00:00Z (12 hrs)
Expected Downtime 2021-01-02T13:00:00Z β†’ 2021-01-02T19:00:00Z (6 hrs)

FAQ

Why are we proceeding with this change?

Upgrading our database will allow us to benefit from the latest performance improvements.
This upgrade will allow us to reduce future downtime required for database maintenance.

Is there anything I must do in regard to this maintenance?

Although it’s not required, we recommend that you stop your automation scripts prior to the maintenance. No other action is required on your side.

After the maintenance Shotgun should work as before, and no changes to your scripts, tools, or Shotgun pages will be required.

Where can I follow the progress of the operation?

You can follow the operation on our Status Page at http://status.shotgunsoftware.com.

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