NEED Help ASAP

All version statuses got deleted and no one knows how or who did it? is there a way to see the history or undo that?

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Hey there MarinaA, welcome to the Forums!
The first place to look is your Shotgun Event Logs (see more here: https://support.shotgunsoftware.com/hc/en-us/articles/219030698-Event-Logs-and-Event-Log-monitoring) . You may have to create a global page to see all your events in one place, but once created, you can then apply a filter to show only those changes you care about.

Let me know how you get on
Cheers,

Mason.

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Thank you Mason, can I revert this action?

Marina Abramyan

Green Harvest S3

Royal Flush S1

VFX Coordinator

M: 310.292.4757

One of the coordinators accidentally changed all the version statuses to blank, can this action be reverted?

Marina Abramyan

Green Harvest S3

Royal Flush S1

VFX Coordinator

M: 310.292.4757

Hey Marina,
There are no tools in Shotgun to allow you to undo these sorts of widespread actions, unfortunately.
One option to revert this change, is to isolate the changes made in the event log, export those to Excel, and then massage the correct data back into Shotgun, using the importer. If you’ve got someone handy with Python, you could programatically run through this same workflow.
If you don’t have the time or capacity, feel free to reach out to Shotgun Support: support@shotgunsoftware.com and we can see what can do.
Cheers,

Mason.

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