Apologies if this is obvious, but when I upload a exr file as a new version in a project, are the thumbnails suppose to be generated automatically in Shotgun?
Unfortunately the transcoder doesn’t support .exr file formats, you can see what the transcoder supports here:
Also, Mario, if you load up the EXR in Shotgun Create or RV, their submission tools will automatically generate web-friendly media from whatever’s in the player. You can download either of those apps from the
Got it! Thanks guys!
Not sure if this is the correct behavior - but:
I created a new version in SG uploading a 16-bit float, tiled, exr image. As expected no thumbnail was created.
Out of morbid curiosity I selected the ‘Replace Thumbnail’ on the new version and upload the exact same exr file as a thumbnail.
And… poof - thumbnail shows up!
So… it sorta-kinda supports exr for thumbnail creation??