Opening multile programs using Shotgun Create occurs error

[Dreamliker]

I opened the program using an shotgun. If you try to open the houdini in the assigned task, one program opens, but if the houdini tries to open another houdini in the open houdini will occur. If you want this error to go back to normal, you need to turn the shotgun off and on again. There are times when an artist has to turn on several programs at once, but it’s a big problem right now.

Traceback (most recent call last):
File “Z:\core\shotgun\configuration\master\install\app_store\tk-houdini\v1.7.1\python\tk_houdini\bootstrap.py”, line 90, in bootstrap_classic
engine = sgtk.platform.start_engine(engine_name, context.sgtk, context)
File “Z:\core\shotgun\configuration\master\install\core\python\tank\platform\engine.py”, line 3012, in start_engine
return start_engine(engine_name, tk, None, context)
File “Z:\core\shotgun\configuration\master\install\core\python\tank\platform\engine.py”, line 3172, in start_engine
engine = class_obj(tk, new_context, engine_name, env)
File “Z:\core\shotgun\configuration\master\install\core\python\tank\platform\engine.py”, line 278, in init
self.log_debug(“Metrics dispatcher started.”)
File “Z:\core\shotgun\configuration\master\install\core\python\tank\platform\engine.py”, line 1324, in log_debug
self.logger.debug(msg)
File "C:\PROGRA~1\SIDEEF~1\HOUDIN~1.348\python27\lib\logging_init.py", line 1162, in debug
self.log(DEBUG, msg, args, **kwargs)
File "C:\PROGRA~1\SIDEEF~1\HOUDIN~1.348\python27\lib\logging_init.py", line 1293, in log
self.handle(record)
File "C:\PROGRA~1\SIDEEF~1\HOUDIN~1.348\python27\lib\logging_init.py", line 1303, in handle
self.callHandlers(record)
File "C:\PROGRA~1\SIDEEF~1\HOUDIN~1.348\python27\lib\logging_init.py", line 1343, in callHandlers
hdlr.handle(record)
File “C:\PROGRA~1\SIDEEF~1\HOUDIN~1.348\python27\lib\logging_init_.py”, line 766, in handle
self.emit(record)
File “Z:\core\shotgun\configuration\master\install\core\python\tank\platform\engine_logging.py”, line 47, in emit
self._engine._emit_log_message(self, record)
File “Z:\core\shotgun\configuration\master\install\app_store\tk-houdini\v1.7.1\engine.py”, line 342, in _emit_log_message
print(msg_str)
IOError: [Errno 9] Bad file descriptor

[Ben_xzj]

Hi @Dreamliker,

Welcome to the community and thanks for posting on FF!

I’m sorry you are seeing the errors here. We probably need more information (which is private) in order to debug the issue, could you please drop us a line at support@shotgunsoftware.com with all the following information:

• Your description of the issue, detailed reproducing steps, as well as a link to the current post in community
• Shotgun Create log files, check where your log files are here
• Do you have your Shotgun Desktop running? Go to Shotgun desktop, your avatar and click on About to get a screenshot of the following pop-up dialog.
  
  

We will see you there and carry on our debugging.

Cheers,
Ben

[Dreamliker]

Thank you. I send the log and recored video link to the support e-mail.