Pending : Uploading annotated frames

Hi!

Always appreciate your kind reply.

I have a trouble when I add annotation to note in Overlay Player.
There is nothing but " Uploading annotated frames…"

Can you help me to solve this?

Thanks!

jonghan

1 Like

Hi @jonghankim, thanks very much for pointing out this issue. This is a known regression with our latest release, and we have a fix in progress that should roll out very soon.

Keep an eye on the release notes to see when the issue is addressed. We have daily releases, so should be any day now. Sorry for the disruption!

1 Like

Hey there,
We are experiencing same issues since this morning.
We are in the middle of the production and currently we are commenting on around 200 shots.
Not being able to use annotations slows us down a lot.
Will it be an automatic update or we need to do it manually ?

Thanks
Marko
Juice.pl

2 Likes

Hey Folks,

Have a quick update: The fix is ready, and we’re getting ready to deploy it. It should be within the next hour, and we’ll post again when it’s out.

5 Likes

Great news!!
Thanks

Marko
Juice.pl

1 Like

Great!

Jonghan

1 Like

Sorry for the delay (got stuck in a string of meetings). The fix has been deployed, let us know if you’re seeing any lingering issues!

4 Likes

I just mentioned in another post before finding yours, but I was having the same issue and eventually worked around it by switching browsers. For me, using Microsoft edge (and possibly firefox) was the culprit, and switching to chrome and using the web browser from there fixed it right away.

Hope this helps!

2 Likes