Possible bug with user sandboxes in Houdini

Pipeline Integrations
#1

Hi, we use user sandboxes for keeping work files separated per user.
In Houdini for some time now we have been getting an error when trying to show others’ sandboxes:

_task_resolve_sandbox_users - failed: _task_resolve_sandbox_users() takes exactly 2 arguments (1 given)
Traceback (most recent call last):
  File "e:\bottleship\code\btltest3\install\app_store\tk-framework-shotgunutils\v5.7.6\python\task_manager\worker_thread.py", line 83, in run
    result = task_to_process.run()
  File "e:\bottleship\code\btltest3\install\app_store\tk-framework-shotgunutils\v5.7.6\python\task_manager\background_task.py", line 139, in run
    return self._cbl(*self._args, **self._kwargs)
TypeError: _task_resolve_sandbox_users() takes exactly 2 arguments (1 given)

The result is that sandboxes are not shown.

At first I suspected some version incompatibility, but now upgraded everything and it still breaks.

Any ideas?

tk-multi-workfiles: v0.12.3
tk-framework-shotgunutils_v4.x.x: v4.4.15
tk-framework-shotgunutils_v5.x.x: v5.7.6
tk-houdini: v1.7.2
3 Likes
#2

Hey @mmoshev,

Just taking a blind guess before someone smarter chimes in, but could it be related to permissions? Does this happen for an admin user as well as an artist?

-David

2 Likes
#3

@DavidMason thank you for the response.

Yes, I am an admin user, but happens to me as well. Rather it seems like the call pattern in shotgunutils is wrong - the callback takes 2 arguments, but shotgunutils passes one… something along those lines.

2 Likes
#4

Now we are getting the same with Nuke, and there seems to be a problem with filesystem location registration.
Have not explicitly linked the two, but that would make sense.
It happens rarely, I wonder if it is caused by wrong registrations or something.

#5

Still getting this in several DCCs, any ideas? Perhaps there was a non-compatible change in tk-framework-shotgunutils that the engines have not caught up with?

#7

I’ve started seeing this issue since performing an app/core update 1 week ago.