Thanks for posting to the community. This error message indicates that the user’s permission group does not have permission to use the screening room application. There are a few things you can check to get this working again.
The first thing to check is that the user’s permission group has access to view the screening room app. From your permissions page, under
app permissions you’ll see a section called
screening room. There you’ll want to ensure the following permissions are turned on.
If those options are checked, but the user is still receiving the error, then its possible that the permission group may have turned off permissions for certain entities that are required for screening room to run.
For example, screening room requires the permission group can view entities such as
playlists etc along with various fields such as the
link field on task.
However, the app should inform which permissions are currently required for screening room to work, for example the below error indicates that they need to be able to see
assets for Screening Room to function
Please have a look over the above permissions and let us know if its still not working for you. We’ll be happy to dive in further