Thank you for your detailed answer. I didn’t know about the legacy vs. new email notifications.
Based on your suggestions, we tried a few combinations of Email settings. Now, I can receive both notifications in my SG Inbox and email for a task that I follow without being cc’d on the Note; which is perfect.
Btw, I realized that if I enable both the Follow Email Notifications and the legacy “Email me about Notes that I’m involved in …”, when someone sends a Note (that I’m not cc’d on) and selects a Task (that I Follow), then I’d receive duplicate emails. The solution, as you suggested, was to turn off the Legacy notification. Thank you.
I have a follow-up question:
How can a user set the Follow, or bulk Follow on a bunch of tasks, for another user?
In our studio, at the beginning of an episode, PMs would put the Lead in the CC field of a Task so that the Lead can assign the Task to their artists, and stay informed on the progress. I’d prefer them to use Follow, instead of Tasks CC field, because as you said the CC field is legacy, and because the Leads would prefer receiving SG notifications in their SG Inbox.
I have looked at this great answer by @tram:
Following Versions Updated in an Episode
I am in favor of Pull instead of Push, or even better a combination of Pull-Push with gate-keeping. From all the solutions in the above answer, option-1, Assuming Identity, is the closest to solution however it would require PMs to have Admin controls (or elevated Permissions for Managers). Furthermore, by switching between identities, SG keeps prompting the user to switch identity for any window, tab, or app such as SG Desktop.
If @tram’s 4 solutions are the only possibilities, do you think this feature, i.e. allowing a user to set Follow for other users, is something SG team would consider for future?