SSLError in Nuke 10.5

Hi, I got the following SSL Error when opening Nuke 10.5 from Shotgun Desktop, using the default latest config. This does not happen with Nuke version 11 or 12.

So I guess this is related to some python version httplib2 incompatibility? Any Help how to solve this, or monkey patch python ssl in nuke 10.5 will be appreciated, thanks!

[13:57.14] ERROR: Shotgun Error: [ERROR tk-nuke] App /media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2 failed to initialize. It will not be loaded.
Traceback (most recent call last):
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank/platform/engine.py”, line 2792, in __load_apps
app.init_app()
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2/app.py”, line 26, in init_app
self._tk_multi_workfiles = self.import_module(“tk_multi_workfiles”)
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank/platform/bundle.py”, line 462, in import_module
self.__module_uid, None, python_folder, ("", “”, imp.PKG_DIRECTORY)
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2/python/init.py”, line 11, in
from . import tk_multi_workfiles
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2/python/tk_multi_workfiles/init.py”, line 14, in
from .file_open_form import FileOpenForm
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2/python/tk_multi_workfiles/file_open_form.py”, line 19, in
from .actions.file_action_factory import FileActionFactory
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2/python/tk_multi_workfiles/actions/file_action_factory.py”, line 19, in
from .interactive_open_action import InteractiveOpenAction
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2/python/tk_multi_workfiles/actions/interactive_open_action.py”, line 17, in
from .open_file_action import OpenFileAction
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2/python/tk_multi_workfiles/actions/open_file_action.py”, line 22, in
from …work_area import WorkArea
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2/python/tk_multi_workfiles/work_area.py”, line 19, in
from .user_cache import g_user_cache
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2/python/tk_multi_workfiles/user_cache.py”, line 203, in
g_user_cache = UserCache()
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/app_store/tk-multi-workfiles2/v0.12.2/python/tk_multi_workfiles/user_cache.py”, line 32, in init
self._current_user = sgtk.util.get_current_user(self._app.sgtk)
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank/util/login.py”, line 125, in get_current_user
“HumanUser”, filters=[[“login”, “is”, current_login]], fields=fields
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/shotgun.py”, line 882, in find_one
additional_filter_presets=additional_filter_presets)
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/shotgun.py”, line 1003, in find
additional_filter_presets)
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/shotgun.py”, line 1072, in _construct_read_parameters
params[“paging”] = {“entities_per_page”: self.config.records_per_page,
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/shotgun.py”, line 471, in records_per_page
self._records_per_page = self._sg.server_info.get(“api_max_entities_per_page”) or 500
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/shotgun.py”, line 763, in server_info
return self.server_caps.server_info
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/shotgun.py”, line 778, in server_caps
self._server_caps = ServerCapabilities(self.config.server, self.info())
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/shotgun.py”, line 833, in info
return self._call_rpc(“info”, None, include_auth_params=False)
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank/authentication/shotgun_wrapper.py”, line 63, in _call_rpc
return super(ShotgunWrapper, self)._call_rpc(*args, **kwargs)
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/shotgun.py”, line 3302, in _call_rpc
encoded_payload, req_headers)
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/shotgun.py”, line 3442, in _make_call
return self._http_request(verb, path, body, req_headers)
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/shotgun.py”, line 3496, in _http_request
resp, content = conn.request(url, method=verb, body=body, headers=headers)
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/lib/httplib2/python2/init.py”, line 2192, in request
cachekey,
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/lib/httplib2/python2/init.py”, line 1845, in _request
conn, request_uri, method, body, headers
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/lib/httplib2/python2/init.py”, line 1750, in _conn_request
conn.connect()
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/lib/httplib2/python2/init.py”, line 1399, in connect
self.key_password,
File “/media/vfxbox/SHOTGUN/configsDeluxe/animationcopy/install/core/python/tank_vendor/shotgun_api3/lib/httplib2/python2/init.py”, line 109, in _ssl_wrap_socket
ssl_version=ssl_version,
File “/usr/local/Nuke10.5v7/lib/python2.7/ssl.py”, line 381, in wrap_socket
ciphers=ciphers)
File “/usr/local/Nuke10.5v7/lib/python2.7/ssl.py”, line 143, in init
self.do_handshake()
File “/usr/local/Nuke10.5v7/lib/python2.7/ssl.py”, line 305, in do_handshake
self._sslobj.do_handshake()
SSLError: [Errno 8] _ssl.c:504: EOF occurred in violation of protocol

2 Likes

Hi @macbeth,

The issue you are seeing is because Nuke 10.x is not TLS 1.2 compliant, The Foundry didn’t backport 1.2 support for that Version unfortunately. You can read more about TLS here; https://support.shotgunsoftware.com/hc/en-us/articles/360009371913 .

-David

5 Likes

Hi!! I managed to upgrade SSL in Nuke 10.5v7 in a hacky way, it is working fine so far.

I saw in this post that using a gateway could be a solution, but for me that required work from the IT department and changes in the network, so I prefer another solution.

I saw that Foundry’s official solution to upgrade SSL in Flix, was just to overwrite ssl.py and _ssl.so library.

So I try the same in Nuke I copied SSL 1.0.2 from my systems installed Python 2.7.5 to nukes 2.7.3 and it actually make the trick it is working fine so far.

sudo cp '/usr/lib64/python2.7/ssl.py' '/usr/local/Nuke10.5v7/lib/python2.7/ssl.py'
sudo cp '/usr/lib64/python2.7/lib-dynload/_ssl.so' '/usr/local/Nuke10.5v7/lib/python2.7/lib-dynload/_ssl.so
1 Like