Hi all –
We’ve gone ahead and rolled back the v1.3.10 release of tk-config-basic, and are back on v1.3.9. Should you close and relaunch Desktop, everything should be working as it was yesterday.
For clients with proxies, those that were using IPs to filter sites seemed to be OK, but there are a handful using FQDNs for whom, even when
s3-proxy.shotgunstudio.com was allowed, they still weren’t able to use the app store. We noticed in some client logs that the URL that Desktop is trying to access is actually a
tank.shotgunstudio.com one, and not our S3 proxy. This appears to be an error on our end, which we still have to track down.
Today is Canada Day , so some of the relevant parties on the engineering team are off today. We’ll look into this first thing tomorrow, but in the meantime, the rollback should get you all going.
Thanks very much for your understanding and sincere apologies for the shakeup.