Dear Shotgun Team!
We encountered a (minor) bug in the tk-multi-workfiles2 app. If you have a Shot or Asset that does not have any Tasks (yet), the workfiles app is stuck in “Retrieving Tasks…”
It never switches to “No Tasks found” which would be much more helpful to the artists.
I was able to find this in the app code, but apparently the conditions are never fulfilled:
Here is the configuration we use for the workfiles app:
entities: - caption: Assets entity_type: Asset hierarchy: [sg_asset_type, code] filters: sub_hierarchy: entity_type: Task filters: link_field: entity hierarchy: [step] - caption: Shots entity_type: Shot filters: hierarchy: [sg_sequence, code] sub_hierarchy: entity_type: Task filters: link_field: entity hierarchy: [step]
Hope this helps to fix it fast!