2020-07-01 10:06:42,190 [7684 DEBUG sgtk.core.descriptor.io_descriptor.appstore] Connecting to Shotgun to retrieve metadata for 2020-07-01 10:06:42,190 [7684 DEBUG sgtk.stopwatch.tank.descriptor.io_descriptor.appstore] __create_sg_app_store_connection: 0.000000s 2020-07-01 10:06:42,668 [7684 DEBUG sgtk.core.descriptor.io_descriptor.appstore] Did not update app store metadata cache 'C:\Users\mmoshev\AppData\Roaming\Shotgun\bundle_cache\tmp\8c8bc94031fa4d368ddfc2765b50e6a3\.cached_metadata.pickle': [Errno 2] No such file or directory: 'C:\\Users\\mmoshev\\AppData\\Roaming\\Shotgun\\bundle_cache\\tmp\\8c8bc94031fa4d368ddfc2765b50e6a3\\.cached_metadata.pickle' 2020-07-01 10:06:42,670 [7684 DEBUG sgtk.stopwatch.tank.descriptor.io_descriptor.appstore] __refresh_metadata: 0.480000s 2020-07-01 10:06:42,670 [7684 DEBUG sgtk.core.util.shotgun.download] Downloading attachment id 22493... 2020-07-01 10:06:43,410 [7684 WARNING sgtk.core.util.shotgun.download] Attempt 0: Attachment download of id 22493 from https://tank.shotgunstudio.com failed: Failed to open https://tank.shotgunstudio.com/file_serve/attachment/22493 2020-07-01 10:06:43,911 [7684 DEBUG sgtk.core.util.shotgun.download] Downloading attachment id 22493... 2020-07-01 10:06:44,637 [7684 WARNING sgtk.core.util.shotgun.download] Attempt 1: Attachment download of id 22493 from https://tank.shotgunstudio.com failed: Failed to open https://tank.shotgunstudio.com/file_serve/attachment/22493 2020-07-01 10:06:45,138 [7684 DEBUG sgtk.core.util.shotgun.download] Downloading attachment id 22493... 2020-07-01 10:06:45,862 [7684 WARNING sgtk.core.util.shotgun.download] Attempt 2: Attachment download of id 22493 from https://tank.shotgunstudio.com failed: Failed to open https://tank.shotgunstudio.com/file_serve/attachment/22493 2020-07-01 10:06:46,364 [7684 DEBUG sgtk.core.util.shotgun.download] Downloading attachment id 22493... 2020-07-01 10:06:47,107 [7684 WARNING sgtk.core.util.shotgun.download] Attempt 3: Attachment download of id 22493 from https://tank.shotgunstudio.com failed: Failed to open https://tank.shotgunstudio.com/file_serve/attachment/22493 2020-07-01 10:06:47,607 [7684 DEBUG sgtk.core.util.shotgun.download] Downloading attachment id 22493... 2020-07-01 10:06:48,358 [7684 WARNING sgtk.core.util.shotgun.download] Attempt 4: Attachment download of id 22493 from https://tank.shotgunstudio.com failed: Failed to open https://tank.shotgunstudio.com/file_serve/attachment/22493 2020-07-01 10:06:48,858 [7684 DEBUG sgtk.stopwatch.tank.util.shotgun.download] _download_and_unpack: 6.189000s 2020-07-01 10:06:48,859 [7684 ERROR sgtk.core.descriptor.io_descriptor.downloadable] Failed to download into path C:\Users\mmoshev\AppData\Roaming\Shotgun\bundle_cache\tmp\8c8bc94031fa4d368ddfc2765b50e6a3: Failed to download Toolkit App Store Config tk-config-basic v1.3.10. Error: Failed to download from 'https://tank.shotgunstudio.com' after 5 retries. See error log for details.. Attempting to remove it. 2020-07-01 10:06:48,859 [7684 WARNING sgtk.core.util.filesystem] Could not delete: C:\Users\mmoshev\AppData\Roaming\Shotgun\bundle_cache\tmp\8c8bc94031fa4d368ddfc2765b50e6a3. Folder does not exist 2020-07-01 10:06:48,874 [7684 ERROR sgtk.ext.shotgun_desktop.startup] Fatal error, user will be logged out. Traceback (most recent call last): File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\shotgun_desktop\startup.py", line 726, in main settings File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\shotgun_desktop\startup.py", line 338, in __launch_app engine = __start_engine_in_zero_config(app, app_bootstrap, splash, user) File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\shotgun_desktop\startup.py", line 456, in __start_engine_in_zero_config return mgr.bootstrap_engine("tk-desktop") File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\tk-core\python\tank\bootstrap\manager.py", line 490, in bootstrap_engine tk = self._bootstrap_sgtk(engine_name, entity) File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\tk-core\python\tank\bootstrap\manager.py", line 1110, in _bootstrap_sgtk config, tk.pipeline_configuration, engine_name, self.progress_callback File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\tk-core\python\tank\bootstrap\manager.py", line 696, in _cache_bundles report_bundle_progress, File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\tk-core\python\tank\bootstrap\cached_configuration.py", line 498, in cache_bundles self._try_initialize_configuration_cacher() File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\tk-core\python\tank\bootstrap\cached_configuration.py", line 576, in _try_initialize_configuration_cacher self._sg_connection, self._pipeline_config_id, self._descriptor File "C:\Users\mmoshev\AppData\Roaming\Shotgun\bottleship\site.basic.desktop\cfg\install\core\python\tank\bootstrap\bundle_downloader.py", line 48, in __init__ descriptor.get_config_folder(), "core", "hooks", "bootstrap.py" File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\tk-core\python\tank\descriptor\descriptor_cached_config.py", line 49, in get_config_folder self._io_descriptor.ensure_local() File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\tk-core\python\tank\descriptor\io_descriptor\base.py", line 640, in ensure_local self.download_local() File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\tk-core\python\tank\descriptor\io_descriptor\downloadable.py", line 63, in download_local self._download_local(temporary_path) File "C:\Program Files\Shotgun\Python\lib\contextlib.py", line 35, in __exit__ self.gen.throw(type, value, traceback) File "C:\Users\mmoshev\AppData\Roaming\Shotgun\desktop\install\app_store\tk-framework-desktopstartup\v1.10.6\python\tk-core\python\tank\descriptor\io_descriptor\downloadable.py", line 116, in open_write_location "Failed to download into path %s: %s" % (temporary_path, e) TankDescriptorIOError: Failed to download into path C:\Users\mmoshev\AppData\Roaming\Shotgun\bundle_cache\tmp\8c8bc94031fa4d368ddfc2765b50e6a3: Failed to download Toolkit App Store Config tk-config-basic v1.3.10. Error: Failed to download from 'https://tank.shotgunstudio.com' after 5 retries. See error log for details.