Can't download SG Create - error access denied!?

Create
1

Windows 11 Pro, version 10.0.22621 Build 22621

I’ve started the trial today, when I reached the artist part in the YouTube playlist “Getting Started with Film & Animation Series”, I tried to download the desktop app SG Create but I get the error:

"This XML file does not appear to have any style information associated with it. The document tree is shown below.

AccessDenied
Access Denied
…
"
both for
https://sg-software.ems.autodesk.com/deploy/create/Flow%20Production%20TrackingCreate.msi

and
https://sg-software.ems.autodesk.com/deploy/desktop/Flow%20Production%20TrackingInstaller_Current.exe

Any idea what’s going on?
Is SG Create only as a desktop app?

2

Hi,

We are aware of the problem and it should be fixed with this morning deployment. Can you try again, please?

And, yes, Create is a desktop app only.

Thanks,

Francisca

3

Yes now it downloads, thank you.

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